Most plumbing problems don't wait for business hours, and neither do we. Our Norfolk dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in MA, and we stand behind every repair with a written warranty.
Our dispatchers know the neighborhoods of Norfolk well enough to tell you roughly what's driving a call before the truck even arrives — older sections tend toward galvanized pipe issues, newer builds toward fixture and appliance connections.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your Norfolk kitchen.
Plumbing rarely fails without warning — it usually gives you a week or two of small signals before the big one. Watch for these.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Norfolk are resolved in a single visit.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Norfolk home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in Norfolk, MA can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
Faucets, toilets, garbage disposals, and shower valves get installed to code, with old connections checked for corrosion rather than just reused out of convenience.
You'll talk to an actual dispatcher in Norfolk, MA who asks a few quick questions to understand the problem and your address.
We route the closest qualified technician in Norfolk, and you'll get a realistic arrival window instead of a vague "sometime today."
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Our routing keeps trucks distributed across Norfolk, MA so we can usually get to you same-day.
Every technician we send is licensed in MA and covered by full liability insurance — ask to see credentials on arrival.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Norfolk
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — Norfolk resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — Norfolk customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Norfolk
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Norfolk
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Norfolk
Our Norfolk dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of Norfolk, MA, so a request from just outside Norfolk limits still gets routed to the nearest available truck rather than turned away.
Because trucks are staged throughout Norfolk, MA, most Norfolk calls see a technician the same day, with priority routing for active leaks and no-water situations.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Every technician holds a valid MA plumbing license and is covered under our liability and workers' compensation insurance.
Yes — older pipe materials are a large part of the Norfolk workload, and we carry the fittings for legacy systems on most trucks.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
We cover Norfolk and a broad radius of surrounding communities throughout Norfolk, MA — see the coverage list below for specific zip codes.
In most cases, yes — trucks in Norfolk carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across Norfolk, MA — call +1-844-833-0201.
Call +1-844-833-0201